EcoBoss has over 9 years of experience in off-grid solar power solutions. We focus on providing efficient, safe, and expandable solar systems — including solar panels, LiFePO4 batteries, inverters, and full off-grid kits.

We operate warehouses in California, Iowa, and New Jersey, which allows us to deliver most orders within 3–7 business days across the continental U.S.

You can order directly through our official website. Simply add your items to the cart, choose your payment method, and complete checkout. You’ll receive an order confirmation email immediately after.

We accept major credit cards (Visa, MasterCard, AMEX), PayPal, Shop Pay, and bank transfers for bulk orders.

No, there is no MOQ for online retail orders. For wholesale or dealer orders, please contact our sales team at supportus@ecoboss.com

Yes. We work with solar installers, RV conversion builders, and energy solution retailers. Apply via our Dealer Program page to get exclusive discounts and technical support.

Our LiFePO4 batteries last up to 10 years and support 4000–15000 charge cycles — equivalent to replacing three traditional lead-acid batteries. They are lighter, safer, and charge up to 80% in one hour.

Yes. For 12V batteries, the EcoBoss system supports a maximum configuration of 4 in series and 4 in parallel (4S4P), allowing up to 16 batteries in total.

For 24V and 48V batteries, only parallel connections are supported, with a maximum of 10 batteries in parallel to maintain optimal performance and safety.

Off-grid systems store energy in batteries for independent power supply, ideal for RVs, cabins, boats, and remote sites. Grid-tied systems feed excess power back into the utility grid.

The efficiency of EcoBoss solar panels varies slightly depending on the specific model and environmental conditions. However, under standard test conditions, our panels typically achieve conversion efficiencies between 22% and 25%.Please note that real-world performance can be affected by factors such as sunlight intensity, temperature, and installation angle.

Yes. EcoBoss panels use standard MC4 connectors and are compatible with most MPPT and PWM controllers on the market.

Yes. All EcoBoss batteries are equipped with smart BMS (Battery Management System) that protects against overcharge, over-discharge, short circuit, and temperature extremes.

Absolutely. Our solar kits and inverters can support lights, refrigerators, water pumps, heaters, and other small appliances, depending on total system wattage.

Estimate your daily power usage (in kWh), then choose a system that produces at least 120% of that amount to ensure stable performance even in low sunlight days. You can contact our support team for sizing assistance.

You can reach our support team via email at support@ecobosspower.com or through the Contact Us page on our website.

Monday to Friday, 9:00 AM – 6:00 PM (PST). Messages received on weekends will be answered the next business day.

EcoBoss solar panels come with a 10–25 year warranty, depending on the model. All batteries, inverters, and controllers include a 3-year warranty.

The warranty covers manufacturing defects, component failures, and performance issues under normal use conditions.

Contact us with your order number, product serial, and issue description. Our team will guide you through the process.

Yes. We provide lifetime email and phone technical support for all registered customers.

Most U.S. orders are delivered within 3–7 business days. Shipping time may vary during holidays or peak seasons.

Once your order is shipped, you’ll receive a tracking link via email. You can check your order status anytime through the link or by visiting the Order Tracking section under our Support page.

Please take photos of the damage and contact our support team within 48 hours. Keep the original packaging for inspection.

Yes, if your order hasn’t shipped yet. Contact us as soon as possible to update your address.

Yes, most EcoBoss panels and kits are designed for DIY installation. We provide detailed wiring diagrams and mounting instructions.

Basic tools such as wrenches, screwdrivers, and crimpers are sufficient. For rooftop installations, ensure proper sealing and grounding.

We recommend cleaning your panels every 2–4 weeks using water and a soft cloth to remove dust or debris that may reduce efficiency.

Yes, though output will decrease. Our panels still generate up to 20–40% of their rated capacity under low sunlight.

Batteries and controllers should be placed in well-ventilated, dry areas away from direct sunlight or flammable materials.

Visit our Dealer Application page and fill out the form. Approved partners receive special pricing, marketing materials, and priority support.

Yes. For bulk orders, we can customize logos, packaging, and specifications upon request.

For most items, the MOQ is 12 units. However, we offer flexible terms for long-term partners.

Yes, all panels meet CE, RoHS, and ISO standards. Many models are also UL listed for North American markets.

We focus on recyclable packaging, lead-free production, and high-efficiency cells that reduce long-term carbon impact.

No. Our LiFePO4 batteries are free from toxic heavy metals and are 100% maintenance-free.

Yes, we encourage responsible disposal. Customers can return used batteries to designated recycling partners.